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Damaged money in Euros (banknotes and or coins) or money in Euros that is unfit for future use can be exchanged by the Central Bank of Montenegro. The exchange is carried out, free of charge at our business premises in Novaka Miloševa Street bb in Podgorica.

The basic prerequisites for exchanging the euro banknotes is to present over 50% of the banknote in one piece or the complete banknote even if it is torn into a number of pieces, that it is authentic and that its origin is undisputed. If the above conditions are met, the Central Bank will immediately exchange the damaged money.

The formal identification of the person who brought in the money for exchange is carried out, and information about the person is registered as well as the serial numbers of the banknotes.

The Central Bank of Montenegro may exchange banknotes with a higher degree of damage (decomposed, soiled, stained, impregnated etc.) using a special procedure, in cooperation with the competent authorities in Montenegro or abroad.

The Central Bank of Montenegro will not exchange unfit Euro banknotes and coins in cases of deliberate damage, damage caused with dishonest intentions, or if there is a suspicion of the Euro banknotes and coins are in possession as the result of a criminal act, a significant loss of weight of coins and the like.

For more details please refer to the Decision on Authenticity and Fitness Checking and Recirculation of Euro Banknotes and Coins (OGM 35/11, 61/18).